Welcome to Smart Trade Logistic. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website smarttradeltd.com, request a quotation, or use any of our logistics and shipping services.
1. Information We Collect
We collect personal and business information necessary to provide you with reliable logistics services. This includes:
- Personal Identification: Name, phone number, email address, and business name.
- Shipping Details: Pickup and delivery addresses, cargo type, and shipment value.
- Payment Information: Billing details and transaction references (we do not store full card details).
- Website Usage Data: IP address, browser type, and interaction with our website through cookies or analytics tools.
2. How We Use Your Information
We use the information collected to:
- Process quotations, invoices, and shipments.
- Communicate updates about your delivery or order.
- Improve our website, services, and customer experience.
- Send promotional offers and service updates (only with your consent).
- Comply with Nigerian and international shipping regulations.
3. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share your information with:
- Shipping partners and carriers for delivery purposes.
- Customs and regulatory authorities as required by law.
- Third-party payment processors for secure transactions.
All partners are required to protect your information and use it only for service-related purposes.
4. Data Security
We use modern security measures to protect your data, including encrypted data transmission (SSL certificates), secure databases, and limited access to authorized personnel. Regular security audits help prevent unauthorized access or data leaks. While no online system is 100% secure, we take all reasonable steps to protect your data.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve your quotation and tracking experience. You can disable cookies through your browser settings, but this may affect website functionality.
6. Your Rights
As our customer, you have the right to:
- Request access to the data we hold about you.
- Ask for corrections or updates to inaccurate information.
- Withdraw consent from marketing communications at any time.
- Request deletion of your data (subject to legal or shipping obligations).
To exercise any of these rights, contact us at logistics@smarttadeltd.com.
7. Data Retention
We retain your information only as long as necessary to complete your shipping and delivery transactions, fulfill legal and accounting requirements, and maintain records for reporting and dispute resolution.
8. Third-Party Links
Our website may include links to external sites. We are not responsible for the content, privacy practices, or policies of those websites. Please review their policies before sharing your personal data.
9. Updates to This Policy
Smart Trade Logistic may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Smart Trade Logistic
Lagos, Nigeria
Email: logistics@smarttadeltd.com
Phone: +234 906 994 3188
Website: smarttradeltd.com